What We Collect and Why
We gather account registration details — your mobile number, email, chosen username, and the payment method you pick from Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. When you deposit, we log the transaction ID and timestamp so we can match your transfer to your
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account wallet and credit it in under a minute. Withdrawals require identity verification: we check the account name on your bank or e-wallet against your registered details to prevent fraud. Session data — your device type, login IP, and the times you access the lobby —
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help us detect unusual activity and flag unauthorised logins. We store chat transcripts when you contact support so the next agent can see your history without you repeating the issue. Cookies track your session so you stay logged in when you switch between slots, live tables,
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and the sportsbook without re-entering your PIN. We don't sell your data to third parties. We share payment details only with the processor handling your Touch 'n Go eWallet, Boost, or GrabPay transaction, and only the minimum needed to complete the transfer. If local law requires
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us to report suspicious transactions, we comply with that obligation. Data retention follows industry practice: active account records stay until you close your account; closed accounts are archived for the period required by financial record-keeping rules, then deleted. You can request a copy of everything we
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hold, ask us to correct outdated information, or delete your account entirely by contacting support through live chat, email, or the form in your account settings.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.